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Aareon Smart World

ERP systems

The daily tasks and jobs that are performed by companies in the real estate industry are many and varied.

The tasks in the housing sector range from construction, financing, management including maintenance and modernisation, and the administration and marketing of own real estate up to the management of third-party property, tenant support and human resource management and controlling, to name but a few.

In order to stay on top of this complex array of business processes, a company must have the right instruments at its disposal. And it is here where Enterprise Resource Planning (ERP) systems take centre stage, helping a company to keep tabs on all relevant resources. This core business segment of Aareon AG is the foundation for a customer base that now extends to more than 2,800 companies across Europe. Today, ERP solutions from Aareon manage more than 10 million units.

Aareon has always played a pioneering role in the development of sustainable IT services for the housing and real-estate sector. And by exchanging know-how with industry partners, Aareon has been able to optimise its ERP solutions on an ongoing basis, incorporating the everyday practical needs of customers into the development of new solutions. Changes to legal and regulatory requirements, for example, can be integrated promptly in the latest applications. A key attribute of Aareon is its ability to involve the customer in the development of sustainable functions from an early stage, so that the applications that evolve from these joint endeavours are available in the market when required.

Tailored, secure solutions for the housing sector

Whereas universal ERP systems often focus only on internal business processes, the requirements in the housing sector are somewhat more demanding. Here, external partners such as suppliers and service providers need to be integrated in the processes, for example when a building requires maintenance, complaints by tenants have to be dealt with or heating costs invoiced. These sources of information enjoy equality of status in Aareon’s ERP systems. This not only helps provide a full overview of the current situation, but also saves time because all the relevant data is available at the right place at the right time. And it goes without saying that mobile access is provided too.

The ERP system can be installed either on proprietary systems or as a software-as-a-service (SaaS) solution, with data storage in the exclusive Aareon cloud. In the housing sector, in particular, security is crucial as tenants’ personal data such as addresses and invoices has to be processed. Aareon meets these stringent demands on data protection by complying with certified security standards and providing a highly available, secure data centre infrastructure. Customers profit from this model not only through the transfer of all maintenance and service tasks, but also in the form of automatic updates and the option of adding applications and functionality on demand.

Wodis Sigma Cockpit

Wodis Sigma Cockpit

The cockpit of the German ERP solution Wodis Sigma provides users with a customisable interface and enables them to call up screens and tasks directly. Many predefined and adaptable widgets are available here, with relevant data displayed clearly in lists, appointment overview or graphics.

Wodis Sigma rental accounting

Wodis Sigma rental accounting

The “Rental contract” screen in Wodis Sigma provides fast, direct access to the tenant file and other archived documents relating to the tenant.

QL Dashboard Report

QL Dashboard Report

With the dashboard of the British ERP solution QL gives the person in charge a quick overview of "his" building. Depending on his needs, he can click into the individual areas to get to the required detailed information.

QL Timeline

QL Timeline

The timeline in QL displays the duration of important events for selected objects, such as: rental period and vacancy, apartment viewing appointments.

Tobias AX Role center

Tobias AX Role center

The role center is the homepage of the Dutch ERP solution Tobias AX. Filtered by his role, the user is shown all important topics and tasks.

Tobias AX Radar Dashboard

Tobias AX Radar Dashboard: Losses and vacancy

Radar is the integrated management reporting solution of Tobias AX.

PortaIImmo Habitat property management

PortaIImmo Habitat

The property management of the French ERP solution PortaIImmo Habitat displays for example the selected location in Google Maps.

PortaIImmo Habitat main menu

PortaIImmo Habitat main menu

The main menu of PortaIImmo Habitat offers a comfortable start over the various editing symbols.

Incit Xpand property portfolio

Incit Xpand property portfolio

The property portfolio is the core of the Swedish ERP solution Incit Xpand. On the left, the total stock is displayed, in the centre you can see the location of a selected apartment in Google Maps.

Incit Xpand overview

Incit Xpand overview

The overview in Incit Xpand offers an aggregated view of the real estate portfolio. The view can be defined by the user himself. The graphics show amongst other things the status of claims, contracts and rental arrivals.

Strategic foundation: ERP data for enterprise development

But Aareon’s sustainable ERP systems do not merely take the operative side into account; a range of elaborate management functions provide users with an overview of operative processes. Modular workflow components help to optimise processes, for example when employees are absent on sick leave. Tenant queries are received by the customer contact centre, while the linked activity management system ensures that jobs and tasks are managed directly by the responsible member of staff.

The resulting data is relayed to special analysis tools that can then be used to launch strategic planning processes. The information required for this purpose is collated and displayed in a “dashboard” for fast and reliable decision-making. In the future, the processing of information from other internal and external data sources (“big data”) will lead to new findings and data-driven corporate management. In the digital age, ERP systems support entrepreneurial activities by providing technically mature analysis and forecasting programs as the basis for the medium- to long-term planning horizon that is so crucial to the success of the housing industry.

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