Engage

Digital experiences that delight

Increase service levels and boost efficiency of all customer interactions.

Whether it concerns a prospective client looking to buy or rent a property, or a tenant requesting to be serviced, every interaction needs to be a good experience. Our Engage solutions allow you to orchestrate all interactions and deliver residents, employees and craftsmen seamless digital experiences. 

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Prospect Engagement

Turning prospects into residents

Streamline how you engage with your prospects and cut down the time and effort it takes to get the right new resident into your properties.

Prospect Engagement

Turning prospects into residents

Streamline how you engage with your prospects and cut down the time and effort it takes to get the right new resident into your properties.

Find new residents fast

Effective digital marketing

Swiftly create and post attractive vacancies to generate initial interest and attract the right prospects.

Smooth placement

Intelligently match prospect to property 

Capture and keep the most relevant information from your prospects to automatically match them to the right property.

Efficient communication

Seamless onboarding

Automated workflows keep prospects informed. Standard automatic responses for your prospects as they are filtered through your screening process.

Customer Engagement

Control for your customers

Keep all your communication in one place, whether it’s streamlining your repair and maintenance processes, sharing important documents or answering queries. Our range of Engage Solutions offer digital service channels, such as apps, self-service portals and communities that bring customer, craftsmen and your front- and back-office closer together. When everyone is better connected, things flow better.

Customer Engagement

Control for your customers

Keep all your communication in one place, whether it’s streamlining your repair and maintenance processes, sharing important documents or answering queries. Our range of Engage Solutions offer digital service channels, such as apps, self-service portals and communities that bring customer, craftsmen and your front- and back-office closer together. When everyone is better connected, things flow better.

At your service

Self-service apps, portals and chatbots

Enable your customers to update their details, report issues and make payments through a range of channels.

Frictionless repairs

Tools for customers to raise and track their own jobs

Empowering your customers to diagnose simple issues and raise repair jobs all within the boundaries that you define.

Building communities

Community support and enablement 

Put your residents in the driver seat. Communicate events and services relevant to your customers and the community.

Supplier Engagement

Let your suppliers be craftspeople, not administrators

Digitalise the workflows with craftspeople and suppliers, from assigning jobs to reconciling invoices. 

Supplier Engagement

Let your suppliers be craftspeople, not administrators

Digitalise the workflows with craftspeople and suppliers, from assigning jobs to reconciling invoices. 

New jobs at their fingertips 

Supplier mobile applications 

Enable your suppliers to receive digitally assigned jobs, on the go, with all of the information they need in one place.

Transparent performance

Full view of supplier activity

Stay in control of processes and watch as craftspeople update their progress, log their activities, document their work with photos and confirm completion.

Invoice with a tap

Supplier digital invoicing and approval 

Simplify your suppliers administration by providing tools that let them invoice you directly and keep them informed throughout the approval process.

Mobile Workforce Engagement

Mobile workforce solutions

Property management in the palm of your hand 

Enabling your workforce with all of the most important data, processes and services in the field.

Mobile Workforce Engagement

Mobile workforce solutions

Property management in the palm of your hand 

Enabling your workforce with all of the most important data, processes and services in the field.

Speedy turnarounds

Inspections, inventories, move in and move out

Inspections on-the-go. Provide field workers with digital tools that make their life easier. Reduce the time and effort needed to refresh the property.

A back office, wherever you are

All the relevant data and processes on the go 

Efficiently manage tenant relationships with all relevant personal and property data at your fingertips. Empower your field staff to action on customer requests directly, rather than to follow up later.

The right tool for the job

Maximised efficiency and built-in compliance

Reduce time needed in the field and eliminate paperwork afterwards with dedicated mobile apps for maintenance work, audits and certifications.

Let’s connect

Please get in touch to explore how we can help you excel as a Property Owner or Manager.

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