Control for your customers
Keep all your communication in one place, whether it’s streamlining your repair and maintenance processes, sharing important documents or answering queries. Our range of Engage Solutions offer digital service channels, such as apps, self-service portals and communities that bring customer, craftsmen and your front- and back-office closer together. When everyone is better connected, things flow better.
At your service
Self-service apps, portals and chatbots
Enable your customers to update their details, report issues and make payments through a range of channels.
Frictionless repairs
Tools for customers to raise and track their own jobs
Empowering your customers to diagnose simple issues and raise repair jobs all within the boundaries that you define.
Building communities
Community support and enablement
Put your residents in the driver seat. Communicate events and services relevant to your customers and the community.
"We were looking for a solution that would save our colleagues time when recording tenants’ claims. We wanted a web-based application fully integrated with our ERP. Thanks to Aareon’s Proximity Portal, we have halved the time required to record tenants’ claims, going from 20–25 minutes previously to barely 10 minutes today."
Christophe Maccorin
IT Project Manager
“The Proximity App is a real asset for both our tenants and our teams. It enables us to enhance service quality for our tenants and contributes to the comfort of our employees.”
Sandrine Rotzler
Director of Customer Relations
“Aareon’s Tenant Portal is a high value-added tool for us because it is fully integrated with Aareon’s ERP solutions. This integration alone is reason enough for us to recommend its implementation.”
David Haegeman
Director of Digital Transformation & Logistics
Let’s connect
Please get in touch to explore how we can help you excel as a Property Owner or Manager.